Terms of purchase

GENERAL CONTRACT CONDITIONS
(hereinafter: GTC or regulations)
Service provider: Haidu Invest LLC.
registered office: 2330 Dunaharaszti Dózsa György út 51. 1 em. 5.
company registration number: 13-09-231594
tax number: HU32460829
representation: Attila Balogh
customer service: 1205 Budapest, Bádogos utca 51.fsz 11.
telephone: +36 30 259 3178
email address: haiduceramics@gmail.com

The purpose of the General Terms and Conditions is to define the essential terms of the contract between the Service Provider and the Customer.

The sole proprietorship started operating in 2012, producing ceramic whetstones.
Our products: Manufacture and retail and wholesale distribution of grinding tools containing ceramic-based corundum or silicon carbide abrasives.Our company's products are available to our customers through a webshop.

The Contract (with regard to the products and services that are listed in the web store) is created by placing an order on the Internet interface of the Service Provider (web store) and the confirmation of the placed order by the Service Provider to the Customer (to the email address provided by the Customer). The Service Provider informs the Buyers that the placing of the order also means the Buyer's acceptance of these General Terms and Conditions. The Service Provider informs the Customer that it is also possible for the order to be submitted to the Service Provider over the phone for the products and services listed in the online store, in which case the subject contract (subject to the conditions set out in these General Terms and Conditions) will be concluded by the Service Provider is created by accepting (confirming by email) an offer sent to the Buyer electronically (by email). The Service Provider informs the Customer that it is also possible for the order to be delivered to the Service Provider personally in the store for the products and services listed in the online store, in which case the subject contract (subject to the conditions set out in these General Terms and Conditions) is created by accepting (confirming by email) an offer sent electronically (by email) by the Service Provider to the Customer. The Service Provider informs the Customer that, of course, it is also possible for the Customer to purchase the products in the stores operated by the Service Provider in cash, with a bank card, in which case the subject contract (subject to the conditions laid down in these General Terms and Conditions) is concluded by paying the consideration for the product and is created by handing over the product to the Buyer. The Service Provider informs the Customer that the contract for the service will only be established between the parties if the Customer accepts the Service Provider's offer and confirms it by email. The prices shown in the store indicate the valid consumer price of the product or service. The Service Provider informs the Customers that if an incorrect price appears in the store due to a technical error, the Service Provider will contact the Customer (customer) by phone (or e-mail) for consultation before sending the product or goods or performing the service. After making contact, the Service Provider does not consider the actual order valid until the Buyer (orderer) clearly declares the acceptance of the actual consumer price. The Service Provider informs the Customer that it is also possible for the Customer to order the services indicated by the Service Provider in point I./ of these GTC that are not displayed in the web store, in which case the contract between the Customer and the Service Provider will come into force in that case is established if the offer sent by the Service Provider after the Buyer's preliminary inquiry is accepted by the Buyer (confirmed by email), or the parties enter into a written contract drawn up on a separate sheet. The Service Provider informs the Customer that in the case of contracts concluded with regard to the products, the condition for the delivery of the product is the fulfillment of the purchase price of the product in accordance with the provisions of point VI./ of these GTC, and in the case of ordering a service - in the absence of a different written agreement - the consideration for the service (purchase price, business fee) The Customer must pay the Service Provider at the latest at the time of completion of the service. The Service Provider informs the Customer that the purchase price of the products and the consideration for the services - based on a prior decision - in cash (in advance or cash on delivery, or if the Customer purchases in person at the Service Provider's stores in the store), by bank transfer (in advance), or by bank card/online (in advance or cash on delivery) for the Service Provider. The Service Provider informs the Customer that in the case of payment of the purchase price by bank transfer, it is deemed to have been fulfilled if the amount specified in the confirmation of the order by the Service Provider is credited to the above-mentioned bank account of the Service Provider.

Browsing and getting information in the online store, and using the store's virtual shopping cart, do not require prior registration. Pre-registration is also not a requirement for shopping in the online store. At the same time, in the www.nagyistvanerd.hu web store, it is possible to create your own profile and fill it with data after registration, which allows you to use many additional convenience services. Our registered users can easily and more efficiently initiate the (automatic) re-entering of the data of the previous order using their existing profile data on the occasion of a possible re-purchase. During the registration process, the registrant can provide the data absolutely necessary to fulfill the order: delivery data, invoicing data, while declaring that he accepts the terms and conditions of the relevant online store (T&C) and consents to the processing of personal data by the Service Provider under the conditions of the Data Management Notice .
The Service Provider informs the Customer that the online store (Service Provider) stores the personal data required for invoicing until the expiration date specified in the relevant legislation, and the Customer's email address and phone number - in order to efficiently carry out any necessary manufacturer repairs, recalls, and maintenance - for 3 years after purchase or use of service.

After the order has been approved (confirmed) by the Service Provider, the order can no longer be canceled electronically. If the Buyer wishes to modify or cancel his order, he may do so by 2:00 p.m. on the working day prior to the delivery date at any of the contact details provided in these regulations.

The Service Provider complies with all applicable legal obligations. Thus, Act No. 45/2014 on contracts concluded between absentees. (II. 26.) also the rules of the Government Decree related to the right of withdrawal. However, the Service Provider reserves the right to temporarily or permanently ban this Customer from its system if it receives a series of orders from the same IP address whose originator continuously exercises the right of cancellation and thus suspects that the Customer initiates false orders.
The Service Provider informs the Customer that if the Service Provider does not confirm the order within 48 hours after the electronic submission of the customer's order, the substantive contract will not be concluded. The Service Provider informs the Customer that, in the case specified in this paragraph, neither the Customer nor the Service Provider has any obligations, rights, claims or demands against the other party (in view of the absence of a contract).

The Service Provider informs the Customer that, in the case of a product purchase, the product will only be handed over to the Customer if the Customer has paid the purchase price of the product to the Service Provider (or the delivery person, courier at the right of the Service Provider).

The Service Provider requests that the Customer inspect the packaging of the product upon handover and delivery of the ordered product (including delivery by courier and by post) and request that a report be taken of the product and any damage detected on the product or its packaging. Check whether the product includes its warranty card. If the product or the product's packaging is damaged, or if the warranty card is missing, do not accept the package or the product! The Service Provider informs the Customer that it is unable to accept a subsequent complaint without a protocol!

The ordered product can be received:
with personal collection,
by postal delivery
by courier delivery (MPL Magyar Posta Logisztika Kft., DPD Hungária Kft., GLS General Logistics Systems Hungary Csomag-Logisztikai Kft., Foxpost Zrt., Fürgefutár.hu Kft.).
The ordered product can be collected in person at the customer service of the Service Provider at Bádogos utca 51, 1205 Budapest, in person, by e-mail or by telephone at a time agreed in advance. In the case of personal collection, the Customer must pay the purchase price of the ordered product to the Service Provider at the same time as receiving the product, in one sum, in cash or by bank card in advance (online).

If the ordered product is delivered via MPL Magyar Posta Logisztika Kft., DPD Hungária Kft., GLS General Logistics Systems Hungary Csomag-Logisztikai Kft., Foxpost Zrt., Fürgefutár.hu Kft., the Service Provider undertakes that the ordered product - if the ordered product is in stock - on the working day after the conclusion of the contract, it will be delivered by post in accordance with the Buyer's requirements (as specified in the order) or handed over to the courier service indicated above.
The Service Provider informs the Customer that in the case of undelivered packages returned to the Service Provider, the return shipping fee will be borne by the Customer (orderer). The package can only be re-sent to the Buyer if the payment for the delivery is transferred in advance!
Delivery to the entire territory of (Hungary) can be requested. The delivery address can include an apartment or even a workplace address, i.e. any delivery address in Hungary can be entered. The shipping address may also differ from the billing address. The address where the Buyer is most likely to be at the expected time of delivery should be indicated as the delivery address.
The delivery and home delivery fee - if not paid in advance - must always be paid on the spot upon receiving the product. The cost of delivery and home delivery is always borne by the Buyer. The Customer can pay the delivery cost of the product (and the purchase price of the product) exclusively in Hungarian forints.
The ordered product can only be received by the Customer indicated in the order or in the invoice issued based on it (a natural person with the right to represent the Customer, an employee of the Customer), or by the authorized representative issued in the form and content indicated below.

The Buyer

issued in the form of a private document with full probative value (i.e. containing the address of two witnesses, the identification number and number of their personal identification document and signed by the two witnesses with a blue pen),
containing the data of the ordered product and the serial number of the order
you can appoint a third party (authorized person) to receive the product by means of a power of attorney. The authorized third party designated by the Buyer is entitled to receive the product if he sends a signed scanned copy of the authorization to the Service Provider in advance (before the start of delivery).

The Service Provider informs the Customer that in the case of postal delivery, it is only possible to receive the product by a third party (authorized) by means of a formalized, signed power of attorney form accepted by the post office.

The Service Provider informs the Customers that the photos of the products on its website are in some cases shown as illustrations, so the products may differ from the appearance shown in the photo.

The Service Provider informs the Customer that the Service Provider performs incorrectly in the event that the service does not meet the quality requirements established in the contract or the law at the time of performance. The Service Provider does not perform incorrectly if the Buyer was aware of the error at the time of the conclusion of the contract, or should have been aware of the error at the time of the conclusion of the contract.

If the Buyer qualifies as a consumer, it must be assumed, until proven otherwise, that the defect recognized by the consumer already existed at the time of the performance within six months of the performance, unless this presumption is incompatible with the nature of the matter or the nature of the defect.

The Civil Code 8:1. Based on § (1), point 3, in the case of contracts concluded on the basis of these General Terms and Conditions, any natural person Buyer (consumer) who acts outside the scope of his profession, independent occupation or business activity during the conclusion of the subject contract is considered a consumer.

The Service Provider informs the Buyers that in the event of a product defect, the Buyer may (exclusively) request a repair or replacement from the Service Provider based on his or her warranty claim!

The Customer may switch from the accessory warranty right of his choice to another - within the framework indicated above. He is obliged to pay the costs caused by the transfer to the Service Provider, unless the Service Provider gave a reason for the transfer, or the transfer was otherwise justified. After discovering the error, the Customer is obliged to notify the Service Provider of the error without delay.

The Service Provider informs the Customers that if the Customer qualifies as a consumer as already detailed above, then the error communicated within two months from the discovery of the error must be considered as communicated without delay. The Buyer is responsible for damage resulting from the delay in communication.

The Service Provider informs the Buyers that, based on the general legal regulations, the Buyer's warranty claim for accessories expires within one year from the date of performance. If the Buyer qualifies as a consumer based on the definition given above, the Buyer's (consumer's) warranty claim for accessories expires within two years from the date of performance.

45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) In the case of internet purchases, based on the provisions of the government decree, the consumer has the right to cancel the purchase without giving any reason, and to return the ordered product to the Service Provider in full, by sending a written statement to the Service Provider within 14 working days of receiving the ordered product from the contract.

In the case described above, the costs of the return are borne by the Buyer. The 14 working day period for cancellation starts from the day the Customer received the ordered product. In the case of delivery, the Buyer is obliged and entitled to prove the date of receipt with the postal package list, a document issued by the courier service, and in the case of personal collection with the handover receipt document. In case of cancellation by the Customer as described above, the Service Provider is obliged to refund the full amount of the purchase price paid by the Customer to the Customer within 14 (fourteen) days after the cancellation and the return of the product at the latest. In the case of cancellation described in this section, the customer must fill out the protocol found under the menu item Sample cancellation statement, which he must send to the Service Provider in advance by email (or by post).

The Service Provider informs the Buyers that it can refuse the return (and thus the refund of the purchase price of the product) if the packaging or the product is damaged or the product is contaminated!

In the event of a defect in a movable object (product) sold by a company to a Consumer Buyer, the Consumer Buyer may demand from the manufacturer to correct the defect in the product, or - if the correction is not possible within a suitable time limit, without harming the interests of the consumer - to replace the product. The product is defective if it does not meet the quality requirements in force when the product was placed on the market by the manufacturer, or if it does not have the properties described by the manufacturer. For the purposes of this subheading, the producer and distributor of the product is considered a manufacturer.

The manufacturer is exempt from the product warranty obligation if it proves that

the product was not manufactured or distributed as part of its business activity or independent occupation,
at the time the product was placed on the market, the defect was unrecognizable according to the state of science and technology, or
the product's defect was caused by the application of legislation or mandatory official regulations.
In the case of a replacement, the warranty obligation for the replaced product and in the case of a repair the part of the product affected by the repair shall be borne by the manufacturer. After discovering the defect, the Consumer is obliged to notify the manufacturer of the defect without delay. An error communicated within two months of the discovery of the error must be considered communicated without delay. The consumer is responsible for damage resulting from the delay in communication. The manufacturer is covered by the product warranty for two years from the date of placing the product on the market. Exceeding this deadline results in loss of rights. Product warranty rights may be asserted against the manufacturer by the new owner in the event of a transfer of ownership of the product.
XII. Warranty
Whoever undertakes a guarantee for the performance of the contract or is obliged to provide a guarantee based on the law, during the duration of the guarantee, is obliged to bear responsibility for faulty performance according to the conditions contained in the legal declaration or legislation creating the guarantee. You are exempted from the warranty obligation if you prove that the cause of the defect arose after the performance. The warranty does not affect the legal rights of the holder. The rights arising from the warranty can be asserted by the new owner against the obligee assuming the warranty in case of transfer of ownership of the thing. The warranty claim can be asserted within the warranty period. If the obligor does not comply with his obligation to the claimant within the appropriate time limit, the warranty claim can be asserted in court within three months of the expiration of the deadline set in the notice, even if the warranty period has already expired. Failure to meet this deadline will result in loss of rights. In order to validate the warranty claim, the rules for the exercise of accessory warranty rights must also be properly applied.

Whoever undertakes a guarantee for the performance of the contract or is obliged to provide a guarantee based on the law, during the duration of the guarantee, is obliged to bear responsibility for faulty performance according to the conditions contained in the legal declaration or legislation creating the guarantee. You are exempted from the warranty obligation if you prove that the cause of the defect arose after the performance. The warranty does not affect the legal rights of the holder. The rights arising from the warranty can be asserted by the new owner against the obligee assuming the warranty in case of transfer of ownership of the thing. The warranty claim can be asserted within the warranty period. If the obligor does not comply with his obligation to the claimant within the appropriate time limit, the warranty claim can be asserted in court within three months of the expiration of the deadline set in the notice, even if the warranty period has already expired. Failure to meet this deadline will result in loss of rights. In order to validate the warranty claim, the rules for the exercise of accessory warranty rights must also be properly applied.

The Service Provider informs the Customers that if the Customer incurs damage as a result of faulty performance of the product, the Service Provider (obligor) is obliged to compensate the Customer (entitled person) for the damage resulting from the faulty performance, unless the Service Provider excuses the faulty performance. This claim for compensation expires within the time limit specified for the enforcement of the accessory warranty right. The Service Provider informs the Customer that the Customer, as the entitled person, can enforce his claim for compensation as an objection against the claim arising from the same contract even if the claim for compensation has already expired!

The Service Provider informs the Customers that it limits the extent and amount of the compensation in such a way that the amount of damage that the Customer can enforce against the Service Provider cannot exceed the purchase price (consumer price) of the product ordered or purchased by the Customer, with the exception of intentionally caused, and also human life, the case of liability for breach of contract that damages bodily integrity or health.

The Service Provider informs the Customers that it undertakes the legal guarantee stipulated in the Civil Code (Ptk) in relation to the products.

The Service Provider does not send newsletters.

The Service Provider reserves the right to unilaterally modify the General Terms and Conditions (GTC) in whole or in part at any time. The General Terms and Conditions and their amendments from time to time enter into force when they are published on the website www.haidu.hu. The provisions of the amended General Terms and Conditions shall be considered as governing services used after uploading them to the Service Provider's website. The Service Provider is not entitled to unilaterally modify the General Terms and Conditions with retroactive effect, it can only do so with the consent of the contractual parties, i.e. both parties (Service Provider and Customer).

The Service Provider informs the Customers that the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (April 27, 2016), "On the right to informational self-determination and freedom of information", CXII of 2011. in accordance with the provisions of the Act, the Service Provider may manage the users of the service (Customers) ) natural personal identification data, residential address, data on the time, duration and location of the use of the service, as well as contact data. The Service Provider informs the Customers that for the purpose of providing the service, in addition to the above, it processes the personal data that is technically absolutely necessary for the provision of the service. The Service Provider informs the Customers that it processes personal data to the extent and for the period of time absolutely necessary for the provision of the service and the fulfillment of other purposes specified in the above-mentioned law. The Service Provider informs the Customer that it ensures to the Customers that before using the service and at any time during the use, the Service Provider can find out which types of data the Service Provider processes for which data management purposes. The Service Provider informs the Customers that its data protection information can be viewed on the website, and that the placing of the order to the Service Provider, the request for a quote submitted to the Service Provider, and the conclusion of a contract with the Service Provider result in the knowledge and acceptance of the data protection information.

The Service Provider informs the Customer that it excludes liability for damages for the products

from improper treatment,
due to non-compliance with the usage regulations
in relation to resulting damages.

The Service Provider's liability for damages - in addition to what has already been stated above - regardless of legal title, in any case may not exceed the purchase price (consumer price) of the product or service ordered by the Customer and sold to him.

The service provider excludes responsibility for:

the so-called regarding consequential damages,
in case of delivery delay.
Within the framework of the applicable laws, the Service Provider does not assume responsibility for any direct, indirect, consequential or any other damage resulting from the use of the website and its content operated by it, access to it, or failure of use or access, including but not limited to property damage, business loss , economic loss, loss of data and lost profits.

The Service Provider protects, compiles and communicates the data and information appearing on its website with the greatest possible care, despite this, it cannot be ruled out that incorrect, misleading or incomplete data and information appear on its website due to possible editing or other reasons, so the Service Provider does not undertake responsibility for the accuracy, completeness and authenticity of the information on the website.

The Service Provider does not guarantee the continuity or error-free operation of the website, nor that the website is free of viruses that may be harmful to the Customers' computer and programs.

Furthermore, the Service Provider does not guarantee that the website can be used without problems with the Customer's computer and programs, nor that the website is always available (or at a specific time).

The limitation of liability detailed above does not apply to the service provider's liability for breach of contract that is intentionally caused and damages human life, physical integrity or health.

If the legal dispute that may exist between the Service Provider and the Customer is not settled during the negotiation with the Service Provider, the following legal enforcement options are open to the Customer in particular:

Filing a complaint with a consumer authority: the consumer can contact the competent consumer protection authority according to the Buyer's place of residence. After evaluating the complaint, the authority decides on the conduct of the consumer protection procedure.
Conciliation body: for the purpose of peaceful settlement of disputes related to the quality and safety of the products and the application of the product liability rules, as well as the conclusion and performance of the contract, the Buyer may initiate a procedure with the competent authority according to his place of residence
at the conciliation board operating alongside the professional chamber.
Court proceedings: if the Customer wishes to enforce his claim arising from a legal dispute against the Service Provider in court, he has the option of doing so in the context of civil litigation pursuant to Act V of 2013 on the Civil Code (Ptk.) and Act CXXX of 2016 on the Code of Civil Procedure. in accordance with the provisions of the Act (Pp.). In this case, the parties stipulate the exclusive jurisdiction of the District Court of Budaörs.

The Contracting Parties agree that they are obliged to send all substantive information/notifications sent to the other Party by e-mail and/or by registered letter (possibly by registered letter with receipt) on the basis of the legal relationship established between the parties, or in connection with it. The Service Provider (delivery) data is the data recorded in the header of the regulations (published on the website) in effect at the time of the request or claim, and the Customer (delivery) data is the data recorded in the order, request for proposal, or offer submitted by the Customer.

In the case of e-mail, the date of delivery of declarations and notifications shall be the date of sending the e-mail, in the case of registered mail (letter) with return receipt, the date of receipt of the mail (letter), in the case of registered mail (letter) from the date of posting of the mail (letter) the 5th working day, in the case of information published on the website, is considered the day of publication (uploading to the website).

XXI. Partial invalidity

If a provision contained in these regulations is invalid or becomes invalid, this invalidity does not affect the validity or enforceability of the other provisions of the contract, which will remain in force and effect. The parties agree that the provision of the contract, which becomes invalid, will be replaced by a provision so that the newly incorporated provision complies as fully as possible with the contractual intent contained in the previous provision that became invalid, and that it is legal and does not adversely affect the Contracting Party Parties.

XXII. Final provision

The legal relationship between the Service Provider and the Customer is exclusively governed by the law of the Republic of Hungary. The parties are primarily obliged to resolve any legal disputes that may arise through negotiation and negotiation.

Based on these GTC, the parties stipulate the exclusive jurisdiction of the Budaörs District Court in relation to any legal dispute arising from the rights they are entitled to or the obligations they are burdened with.

In matters not regulated in these GTC, Act V of 2013 on the Hungarian Civil Code, Act 45/2014 on contracts concluded between absentees. (II.26.) The relevant provisions of the Government Decree are governing.

Haidu Invest Kft.
Attila Balogh
Service provider

INTRODUCTION
Individual entrepreneur Attila Balogh (headquarters: 1205 Budapest Bádogos utca 51. fsz 11.) - hereinafter: Service provider, data controller - submits to the following information.
REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (April 2016) on the protection of natural persons with regard to the processing of personal data and on the free flow of such data, as well as on the repeal of Regulation 95/46/EC (General Data Protection Regulation) 27.), I provide the following information.
This data management information sheet regulates the data management of the following website: haidu.hu
Any changes to the information sheet will come into effect upon publication (upload) on the above website.

THE DATA MANAGER AND ITS CONTACTS:
Service provider: Attila Balogh Individual entrepreneur
abbreviated name: Balogh Attila Ev.
registered office: 1205 Budapest Bádogos utca 51. fsz 11.
company registration number: 32598884
tax number: 66199379-2-43
representation: Attila Balogh
customer service: 1205 Budapest Bádogos utca 51. fsz 11.
telephone: +36 30 259 3178
email address: haiduceramics@gmail.com

1. "personal data": any information relating to an identified or identifiable natural person ("data subject"); a natural person can be identified directly or indirectly, in particular on the basis of an identifier such as name, number, location data, online identifier or one or more factors relating to the physical, physiological, genetic, mental, economic, cultural or social identity of the natural person identifiable;
2. "data management": any operation or set of operations performed on personal data or data files in an automated or non-automated manner, such as the collection, recording, organization, segmentation, storage, transformation or change, query, insight, use, communication, transmission, distribution or by making it available in other ways, coordinating or connecting, limiting, deleting or destroying;
3. "data controller": the natural or legal person, public authority, agency or any other body that determines the purposes and means of processing personal data independently or together with others; if the purposes and means of data management are determined by EU or member state law, the data controller or the special aspects regarding the designation of the data controller may also be determined by EU or member state law;
4. "data processor": the natural or legal person, public authority, agency or any other body that processes personal data on behalf of the data controller;
5. "recipient": the natural or legal person, public authority, agency or any other body to whom or to which the personal data is communicated, regardless of whether it is a third party. Public authorities that have access to personal data in accordance with EU or Member State law in the context of an individual investigation are not considered recipients; the management of said data by these public authorities must comply with the applicable data protection rules in accordance with the purposes of data management;
6. “consent of the data subject”: a voluntary, specific and well-informed and clear declaration of the will of the data subject, with which the data subject indicates by means of a statement or an unmistakable act of confirmation that he/she consents to the processing of personal data concerning him/her;
7. "data protection incident": a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized access to personal data transmitted, stored or otherwise handled.

Personal data:
a) it must be handled legally and fairly, as well as in a transparent manner for the data subject ("legality, fair procedure and transparency");
b) it is collected only for specific, clear and legitimate purposes, and they are not handled in a way that is incompatible with these purposes; in accordance with Article 89 (1), further data processing for the purpose of archiving in the public interest, for scientific and historical research purposes or for statistical purposes is not considered incompatible with the original purpose ("purpose limitation");
c) they must be appropriate and relevant from the point of view of the purposes of data management, and they must be limited to what is necessary ("data economy");
d) they must be accurate and, if necessary, up-to-date; all reasonable measures must be taken to promptly delete or correct personal data that is inaccurate for the purposes of data processing ("accuracy");
e) it must be stored in a form that allows the identification of the data subjects only for the time necessary to achieve the goals of personal data management; personal data may be stored for a longer period only if the personal data will be processed in accordance with Article 89 (1) for the purpose of archiving in the public interest, for scientific and historical research purposes or for statistical purposes, the rights of the data subjects and subject to the implementation of appropriate technical and organizational measures required to protect your freedoms ("limited storage capacity");
f) must be handled in such a way that adequate security of personal data is ensured by the application of appropriate technical or organizational measures, including protection against unauthorized or illegal processing, accidental loss, destruction or damage of data ("integrity and confidentiality").
The data controller is responsible for compliance with the above, and must also be able to prove this compliance ("accountability").

DATA MANAGEMENT RELATED TO THE BUSINESS OPERATION OF THE SERVICE PROVIDER, THE OPERATION OF THE WEB STORE
1. The fact of data collection, the scope of processed data and the purpose of data management:

personal data
purpose of data management

Surname and first name
It is required for making contact, making purchases and issuing legal invoices

E-mail address
Keeping in touch, more effectively coordinating questions related to invoicing or delivery, repair, maintenance, and manufacturer recall

Phone number
Keeping in touch, more effectively coordinating questions related to invoicing or delivery, repair, maintenance, and manufacturer recall

Billing name and address
Issuing the regular invoice, as well as creating the contract, defining its content, amending it, monitoring its fulfillment, invoicing the fees resulting from it, as well as validating related claims, repairing, maintaining, and more effectively coordinating manufacturer recalls

Shipping name and address
Enabling home delivery

The date of the order or purchase
Execution of a technical operation

The IP address at the time of order or purchase
Execution of a technical operation

2. Scope of the affected parties: all persons who purchase on the webshop website, or who establish a contractual relationship with the Service Provider or data controller in any other way, are considered to be affected persons.

3. Duration of data management, deadline for data deletion: if the order is canceled after placing the order, as a result of which the contract is not concluded between the parties, the data of the person concerned will be deleted immediately.
If the accounting certificate is issued, this data must be kept for 8 years based on Section 169 (2) of Act C of 2000 on accounting.
The accounting documents that directly and indirectly support the bookkeeping (including invoices, analytical and detailed records) must be kept in legible form for at least 8 years, in a way that can be retrieved based on the reference to the accounting records.
For 3 years from the conclusion of the contract with the data subject, the "email address" and "telephone number" of the data subject will be stored in order to repair and maintain the product purchased by the data subject, and to coordinate and handle the manufacturer's recall more effectively.

4. The person of the possible data controllers entitled to access the data, the recipients of the personal data: personal data can be managed by the data controller and its employees, in compliance with the above principles.

5. Description of the rights of data subjects related to data management:

The data subject may request from the data controller access to personal data relating to him, their correction, deletion or restriction of processing and
you can object to the processing of such personal data, as well as
the data subject has the right to data portability and to withdraw consent at any time.
6. The data subject can initiate access to personal data, their deletion, modification or restriction of processing, portability of data, objection to data processing in the following ways:

by post: at the address of the data controller at number 11, Bádogos utca 51, 1205, Budapest
by e-mail: at the e-mail address haiduceramics@gmail.com,
by phone: 06-30/2593178.

7. Legal basis for data management: consent of the data subject, Article 6 (1) point a), Infotv. Paragraph (1) of § 5, and CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. Act (hereinafter: Elker Law) 13/A. Section (3):
"For the purpose of providing the service, the service provider may process the personal data that is technically absolutely necessary for the provision of the service. If the other conditions are the same, the service provider must choose and in any case operate the tools used in the provision of services related to the information society in such a way that personal data is only processed if this is absolutely necessary for the provision of the service and the fulfillment of other objectives defined in this law necessary, but in this case also only to the extent and for the necessary time."

8. We inform you that data management is based on your consent,
must provide personal data so that we can fulfill your order,
Failure to provide data will result in us not being able to process your order.

Transport
1. Activity provided by data processor: delivery of products.
2. Name and contact information of data processor:
MPL Magyar Posta Logisztika Kft. (headquarters: 1138 Budapest, Dunavirág utca 2-6. ugyfelszolgalat@posta.hu, telephone contact: +36 80 299-929, toll-free number in Budapest and its surroundings: +36 1 333-7777, rural delivery: +36 1 333-7777)
DPD Hungária Kft. (headquarters: 1158 Budapest, Késmárk utca 14. B. ép., telephone contact: +361 501 6200, E-mail: dpd@dpd.hu)
GLS General Logistics Systems Hungary Csomag-Logisztikai Kft. (headquarters: 2351 Alsónémedi, GLS Európa u. 2.; telephone contact: +36 1 802 0265 E-mail: info@gls-hungary.com)
Foxpost FoxPost Private Limited Company Registration number: 10–10-020309 – Company Registry of the Court of Eger Tax number: 25034644-2-10 Headquarters: Hungary, 3300 Eger, Pacsirta utca 35/A Location: 1097 Budapest, Könyves Kálmán körút 12-14. Place of business: Hungary Phone: +36 1 999 0369 E-mail: info@foxpost.hu
Fürgefutár Headquarters, postal address, customer service address: 1133 Budapest, Árbóc utca 6. Tax number: 22966331-2-41 Telephone: 06-1-900-96-69 E-mail: ugyfelszolgalat@furgefutar.hu
3. The fact of the data management, the scope of the managed data: delivery name, delivery address, telephone number.
4. Scope of stakeholders: all stakeholders requesting home delivery (including the authorized representative).
5. Purpose of data management: home delivery of the ordered product.
6. Duration of data management, deadline for deletion of data: lasts until home delivery is completed.
7. Legal basis for data processing: user's consent, Article 6 (1) point a), Infotv. Paragraph (1) of § 5.
Bank transfer order (payment)
1. Activity provided by data processor: accounting of the purchase price received through the Buyer's transfer order
2. Name and contact information of data processor:
Raiffeisen Bank Zrt. (address: 1133 Budapest, Váci út 116-118. Phone: +36 80 488 588.), website: www.raiffeisen.hu)
3. The fact of the data management, the scope of the managed data: billing name, billing address (residential address, registered office), bank account number
4. Scope of stakeholders: all stakeholders who request a purchase.
5. Purpose of data management: accounting of the purchase price received through the purchase, confirmation of the transaction.
6. The duration of data management, the deadline for data deletion: lasts until the payment is made.
7. Legal basis for data processing: User's consent, Infotv. Section 5 (1), Article 6 (1) point a) and CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. Act 13/A. (3) of §

Online payment
1. Activity provided by data processor: online payment

2. Name and contact information of data processor:

Raiffeisen Bank Zrt. (headquarters: 1133 Budapest, Váci út 116-118., telephone number: +36 80 488 588, e-mail address: info@raiffeisen.hu, website: https://www.raiffeisen.hu)

3. The fact of the data management, the scope of the managed data: billing name, billing address, e-mail address.

4. Scope of stakeholders: all stakeholders requesting an online purchase.

5. The purpose of data management: conducting online shopping, confirming transactions and fraud monitoring for the protection of users.

6. The duration of data management, the deadline for deleting data: lasts until the online payment is completed.

7. Legal basis for data processing: User's consent, Infotv. Section 5 (1), Article 6 (1) point a) and CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. Act 13/A. (3) of §

Hosting provider
1. Activity provided by a data processor: hosting service.
2. Name and contact information of data processor:
Websupport Magyarország Kft.
1132 Budapest, Victor Hugo Street 18-22. Phone +36 1 700 4140 Email: info@tarhelypark.hu
3. The fact of the data management, the scope of the managed data: all personal data provided by the data subject.
4. Scope of stakeholders: all stakeholders using the website.
5. Purpose of data management: enabling orders and confirmations.
6. The duration of data management, the deadline for deleting data: 3 years after the date of the contract with the data subject.
7. Legal basis for data processing: User's consent, Infotv. Section 5 (1), Article 6 (1) point a) and CVIII of 2001 on certain issues of electronic commerce services and services related to the information society. Act 13/A. (3) of §

1. Cookies specific to online stores are the so-called "cookie used for a password-protected session", "cookies required for the shopping cart" and "security cookies", the use of which does not require prior consent from the data subjects.
2. The fact of the data management, the scope of the managed data: unique identification number, dates, times.
3. Scope of stakeholders: all stakeholders visiting the website.
4. Purpose of data management: identification of users, registration of the "shopping basket" and follow-up of visitors.
5. Duration of data management, deadline for deletion of data: in the case of session cookies, the duration of data management lasts until the end of the visit to the websites, while in other cases it lasts up to several years.
6. The identity of possible data controllers authorized to access the data: the data controller does not manage personal data through the use of cookies.
7. Description of the data processing rights of the data subjects: the data subject has the option to delete cookies in the Tools/Settings menu of the browsers.
8. Legal basis for data management: consent is not required from the data subject if the sole purpose of using cookies is the transmission of information via an electronic communication network or if the service provider absolutely needs it to provide a service related to the information society specifically requested by the subscriber or user.

1. The data controller uses the online advertising program called "Google AdWords", and also uses Google's conversion tracking service within its framework. Google conversion tracking is an analytics service of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
2. When a User accesses a website through a Google ad, a cookie required for conversion tracking is placed on their computer. The validity of these cookies is limited and they do not contain any personal data, so the User cannot be identified by them.
3. When the User browses certain pages of the website and the cookie has not yet expired, both Google and the data controller can see that the User has clicked on the ad.
4. Each Google AdWords customer receives a different cookie, so they cannot be tracked through the websites of AdWords customers.
5. The information - obtained with the help of conversion tracking cookies - serves the purpose of creating conversion statistics for customers who choose AdWords conversion tracking. In this way, clients are informed about the number of users who click on their ad and are redirected to a page with a conversion tracking tag. However, they do not get access to information that could identify any user.
6. If you do not want to participate in conversion tracking, you can refuse this by disabling the installation of cookies in your browser. After that, you will not be included in the conversion tracking statistics.
7. Further information and Google's data protection statement are available at: www.google.de/policies/privacy/

1. This website uses the Google Analytics application, which is a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer, thus facilitating the analysis of the use of the website visited by the User.
2. The information created by cookies related to the website used by the User is usually sent to and stored on one of Google's servers in the USA. By activating IP anonymization on the website, Google shortens the User's IP address beforehand within the member states of the European Union or in other states that are parties to the Agreement on the European Economic Area.
3. The full IP address will only be transmitted to Google's server in the USA and shortened there only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate how the User used the website, to prepare reports related to website activity for the website operator, and to provide additional services related to website and Internet use.
4. Within the framework of Google Analytics, the IP address transmitted by the User's browser is not combined with other Google data. The User can prevent the storage of cookies by setting their browser accordingly, but please note that in this case, not all functions of this website may be fully usable. You can also prevent Google from collecting and processing the User's website usage data (including IP address) through cookies by downloading and installing the browser plugin available at the following link. https://tools.google.com/dlpage/gaoptout?hl=en

The data manager does not carry out newsletter or DM activities.

1. The fact of data collection, the scope of processed data and the purpose of data management:

personal data
purpose of data management

Surname and first name
Identification, contact

E-mail address
Keeping in touch

Phone number
Keeping in touch

Billing name and address
Identification, handling of quality objections, questions and problems arising in connection with the ordered products

2. Scope of stakeholders: purchasers on the webshop website, or persons who have a contractual relationship with the data controller in any other way, and all stakeholders with quality objections and complaints.

3. The duration of the data management, the deadline for deleting the data: copies of the record of the objection, transcript and the response to it, CLV of 1997 on consumer protection. Act 17/A. § (7) must be kept for 5 years.

4. The person of the possible data controllers entitled to access the data, the recipients of the personal data: personal data can be managed by the data controller and its employees, in compliance with the above principles.

5. Description of the rights of data subjects related to data management: the data subject may request from the data controller access to personal data relating to him, their correction, deletion or restriction of processing, and
you can object to the processing of such personal data, as well as
the data subject has the right to data portability,
and to withdraw consent at any time.

6. The data subject can initiate access to personal data, their deletion, modification or restriction of processing, portability of data, objection to data processing in the following ways:

by post: at the address of the data controller at number 11, Bádogos utca 51, 1205, Budapest

by e-mail: at the e-mail address haiduceramics@gmail.com,
by phone: 06-30/2593178.

7. Legal basis for data management: consent of the data subject, Article 6 (1) point a), Infotv. Paragraph (1) of Section 5 and CLV of 1997 on consumer protection. Act 17/A. (7) of §

8. I hereby inform you that the provision of personal data is based on a contractual obligation:
the processing of personal data is a prerequisite for the conclusion of the contract.
you must provide your personal data so that I can handle your complaint.
failure to provide data will result in me not being able to handle the complaint we received.

1. The fact of data collection, the scope of the processed data:
Facebook/Google+/Twitter/Pinterest/Youtube/Instagram etc. the name registered on social networking sites and the user's public profile picture.
2. Scope of stakeholders: all stakeholders who have registered on Facebook/Google+/Twitter/Pinterest/Youtube/Instagram, etc. on social networking sites and "liked" the website.
3. The purpose of the data collection: to promote the sharing or "liking" of certain content elements, products, promotions or the website itself on social networks.
4. The duration of the data management, the deadline for the deletion of the data, the identity of the possible data managers entitled to access the data and the description of the rights of the data subjects in relation to data management: the data subject can find out about the source of the data, its management, the method of transfer and its legal basis on the given social media page. Data management takes place on social networking sites, so the duration and method of data management, as well as the options for deleting and modifying data, are governed by the regulations of the respective social networking site.
5. The legal basis for data management: the voluntary consent of the concerned person to the management of his personal data on social networking sites.

1. If a question arises during the use of our data controller services, or if the data subject has a problem, he can contact the data controller using the methods provided on the website (telephone, email, social media sites, etc.).
2. The data controller processes received e-mails, messages, on the phone, on Facebook, etc. data provided, together with the name and e-mail address of the interested party, as well as other voluntarily provided personal data, will be deleted after a maximum of 3 years from the date of data communication.
3. I provide information about data management not listed in this information when the data is collected.
4. The Service Provider is obliged to provide information, communicate and hand over data, or make documents available in the event of an exceptional official request, or in the case of requests from other bodies based on the authorization of the law.
5. In these cases, the Service Provider only discloses personal data to the requester - if he has specified the exact purpose and the scope of the data - to the extent and to the extent that is absolutely necessary to achieve the purpose of the request.

RIGHTS OF THE DATA PARTIES
1. Right of access
You are entitled to receive feedback from the data controller as to whether your personal data is being processed, and if such data processing is underway, you are entitled to access the personal data and the information listed in the regulation.
2. Right to rectification
You have the right to request that the data controller correct inaccurate personal data concerning you without undue delay. Taking into account the purpose of the data management, you are entitled to request the addition of incomplete personal data, among other things, by means of a supplementary statement.
3. Right to erasure
You have the right to request that the data manager delete your personal data without undue delay, and the data manager is obliged to delete your personal data without undue delay under certain conditions.
4. The right to be forgotten
If the data controller has disclosed the personal data and is obliged to delete it, taking into account the available technology and the costs of implementation, it will take the reasonably expected steps - including technical measures - in order to inform the data controllers (data processors) handling the data that you have requested deleting links to circulating personal data or copies or duplicates of these personal data.
5. The right to restrict data processing
You have the right to have the data controller restrict data processing at your request if one of the following conditions is met:
You dispute the accuracy of the personal data, in which case the limitation applies to the period that allows the controller to check the accuracy of the personal data;
the data processing is unlawful and you object to the deletion of the data and instead request the restriction of its use;
the data controller no longer needs the personal data for the purpose of data management, but you require them to submit, enforce or defend legal claims;
You have objected to data processing; in this case, the limitation applies to the period until it is determined whether the legitimate reasons of the data controller take precedence over your legitimate reasons.
6. The right to data portability
You have the right to receive the personal data concerning you that you have provided to a data controller in a segmented, widely used, machine-readable format, and you are also entitled to transfer this data to another data controller without being hindered by the data controller whose made the personal data available to you.
7. Right to protest
You have the right to object to the processing of your personal data at any time for reasons related to your own situation, including profiling based on the aforementioned provisions.
8. Objection in case of direct business acquisition
If your personal data is processed for direct business acquisition, you have the right to object at any time to the processing of your personal data for this purpose, including profiling, if it is related to direct business acquisition. If you object to the processing of personal data for direct business purposes, then the personal data may no longer be processed for this purpose.
9. Automated decision-making in individual cases, including profiling
You have the right not to be subject to the scope of a decision based solely on automated data management, including profiling, which would have legal effects on you or would similarly significantly affect you. The previous paragraph does not apply if the decision:

It is necessary to conclude or fulfill the contract between you and the data controller;
is made possible by the EU or Member State law applicable to the data controller, which affects your rights and freedoms

as well as establishes appropriate measures for the protection of its legitimate interests; obsession
It is based on your express consent.

ACTION DEADLINE
The data controller will inform you of the measures taken following the above requests without undue delay, but in any case within 1 month from the receipt of the request.
If necessary, this can be extended by 2 months. The data controller will inform you of the extension of the deadline, indicating the reasons for the delay, within 1 month of receiving the request.
If the data controller does not take measures following your request, it will inform you without delay, but at the latest within one month of the receipt of the request, of the reasons for the failure to take action, as well as of the fact that you can file a complaint with a supervisory authority and exercise your right to judicial redress.

Taking into account the nature, scope, circumstances and purposes of data management, as well as the varying probability and severity of the risk to the rights and freedoms of natural persons, it implements appropriate technical and organizational measures in order to guarantee a level of data security appropriate to the degree of risk, including, among other things, where appropriate :

pseudonymization and encryption of personal data;
ensuring the continuous confidentiality, integrity, availability and resilience of the systems and services used to manage personal data;
in the event of a physical or technical incident, the ability to restore access to and availability of personal data in a timely manner;
a procedure for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures taken to guarantee the security of data management.

NOTIFICATION OF THE DATA PROTECTION INCIDENT
If the data protection incident likely entails a high risk for the rights and freedoms of natural persons, the data controller shall inform the data subject of the data protection incident without undue delay.
In the information provided to the data subject, the nature of the data protection incident must be clearly and comprehensibly described, and the name and contact information of the data protection officer or other contact person providing additional information must be provided; the likely consequences of the data protection incident must be described; the measures taken or planned by the data controller to remedy the data protection incident must be described, including, where applicable, measures aimed at mitigating any adverse consequences resulting from the data protection incident.
The data subject does not need to be informed if any of the following conditions are met:

the data controller has implemented appropriate technical and organizational protection measures and these measures have been applied to the data affected by the data protection incident, in particular those measures - such as the use of encryption - which make the personal data unintelligible to persons not authorized to access the personal data data;
after the data protection incident, the data controller has taken additional measures to ensure that the high risk to the rights and freedoms of the data subject is unlikely to materialize in the future;
providing information would require a disproportionate effort. In such cases, the data subjects must be informed through publicly published information, or a similar measure must be taken that ensures similarly effective information to the data subjects.
If the data controller has not yet notified the data subject of the data protection incident, the supervisory authority, after considering whether the data protection incident is likely to involve a high risk, may order the data subject to be informed.
REPORTING A DATA PROTECTION INCIDENT TO THE AUTHORITY
The data controller shall report the data protection incident to the competent supervisory authority pursuant to Article 55 without undue delay and, if possible, no later than 72 hours after becoming aware of the data protection incident, unless the data protection incident is likely to pose no risk to the rights of natural persons and freedoms. If the notification is not made within 72 hours, the reasons justifying the delay must also be attached.

You can file a complaint with the National Data Protection and Freedom of Information Authority against possible violations of the data controller:

National Data Protection and Freedom of Information Authority
registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/C,
mailing address: 1530 Budapest, PO Box: 5.,
Phone number: +36 1 391-1400,
Fax number: +36 1 391-1410,
E-mail address: ugyfelszolgalat@naih.hu